Because this particular request only included the requester’s name, which matched with a number of names and aliases on the denied persons list, it was flagged as something we needed to check. Like many companies, we used a third party to check all requests. Like many companies operating on a global scale, Sophos is required to adhere to the export laws and regulations of the United States, European Union, and every country in which it conducts business.Īs such, we screen all requests for software downloads in accordance with a number of export lists, such as the US Export Administration Regulations, which affects all companies trading in the US and includes the requirement to ensure that the requester is not included on any US government denied persons list. We are sorry Mr Ali has had difficulty downloading our free Mac Antivirus software.
In response, Sophos said the filter was based on the International Denied Persons List and its use was routine procedure that it needed to follow in order to comply with various international export laws.